5 Ideas For Integrating AI in Customer Service
Published in
6 min readJun 1, 2021
Prevent CSR burnout and improve customer service workflows with AI
Got customer service data?
Customer service inquiries come in all shapes and forms. Emails, support tickets, tweets, chat conversations with support staff, and chatbot conversations. That’s a lot of data that you’re dealing with. Plus, it’s mostly unstructured and scattered, making it that…